Privacy Policy
Privacy Policy
Last Updated: March 11, 2026
Medford Design-Build, Medford Remodeling, and Mike’s Guys (“we,” “our,” or “us”) are committed to protecting the privacy and security of personal information collected through our website. This Privacy Policy outlines how we collect, use, disclose, and protect information obtained from visitors and individuals who interact with our services online.
Information We Collect
We may collect personal information that you voluntarily provide when interacting with our website or communicating with our team. This information may include your name, email address, phone number, address or project location, and details related to your remodeling or home improvement project.
Information may be collected when you submit a contact form, subscribe to communications, or otherwise contact us through the website.
In addition, certain technical information may be collected automatically when you visit our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This information helps us understand how visitors use our website and supports ongoing improvements to the site and our services.
How We Use Your Information
We use the information collected through our website for legitimate business purposes, including responding to inquiries, providing information about our services, scheduling consultations, and communicating with clients or prospective clients.
Information may also be used to improve our website, evaluate the effectiveness of our marketing efforts, maintain internal business records, and send updates or marketing communications when individuals have opted to receive them.
We do not sell or rent personal information to third parties.
Phone Calls and Call Tracking
Phone numbers displayed on our website or in our marketing materials may utilize call tracking services to help us evaluate the effectiveness of our marketing and better understand how individuals find our business.
When a call is placed to one of these numbers, certain information may be collected, including the phone number, date and time of the call, and call duration. In some cases, calls may be recorded for quality assurance, training, or customer service purposes.
Email Communications
If you provide your email address through our website or through other communications with our company, we may use it to respond to inquiries, provide information about our services, or send project-related communications.
Individuals who subscribe to marketing or informational emails may receive updates, newsletters, or promotional communications related to our services. Recipients may unsubscribe from these communications at any time by following the unsubscribe instructions included in the email.
Text Messaging (SMS)
We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.
Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve website functionality and better understand how visitors interact with the site.
Cookies may collect information such as pages visited, time spent on the website, and general usage patterns. This information is used to analyze website performance, improve user experience, and evaluate the effectiveness of marketing efforts.
Most web browsers allow users to control or disable cookies through browser settings.
Third-Party Services
We may utilize third-party service providers to assist with the operation of our website and business activities. These providers may support services such as website hosting, customer relationship management systems, marketing communications, analytics, and call tracking.
These service providers are granted access to information only as necessary to perform services on our behalf and are required to maintain appropriate safeguards for the protection of that information.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page, and the “Last Updated” date at the top of this policy will be revised accordingly. Continued use of the website following the posting of changes constitutes acceptance of those updates.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Medford Design-Build
Arlington, Texas
Phone: 817-756-7042